Make a Lasting Impact on New York's Workforce

☑ Are you passionate about making a difference by supporting workforce development initiatives?

☑ Do you enjoy supporting collaborative teams and ensuring programs run smoothly and efficiently? 

☑ Are you eager to make a difference by helping connect students, jobseekers, and employers across Central New York and the Mohawk Valley?  

Then MACNY – The Manufacturers Association has a great opportunity for you!  

The Manufacturers Association of Central New York (MACNY) seeks an energetic individual to serve as a Program Support Specialist. Reporting to the Manager of Apprenticeship and Workforce Development, the Program Support Specialist’s primary focus will be on the New York Registered Apprenticeship Manufacturing Partnerships (NY-RAMP) Program to support the Registered Apprenticeship team. 

The ideal candidate possesses strong personal and organizational skills. This position requires a passion for developing career pathways, and problem-solving skills to provide workforce solutions. 

Program Coordination & Administration

• Provide day-to-day administrative support to the Apprenticeship and Workforce Development teams.
• Assist in tracking project deliverables, timelines, and reporting milestones for programs.
• Maintain and update contact databases, program documentation, and program records.
• Support coordination of meetings, workshops, and training events (both in-person and virtual).
• Assist with preparation of presentation materials and reports.

Data Management & Reporting

• Collect, enter, and maintain accurate data related to program progress, and program outcomes.
• Help track performance metrics and outcomes to ensure compliance with federal and state reporting requirements.

Program Data, Compliance & Documentation

• Conduct monthly Blue Book reviews to ensure accuracy and completeness of apprenticeship records.
• Prepare and submit quarterly reports for internal review and external partners as required.
• Create and maintain electronic files (E-Files) for new apprentices, including setup and tracking in Salesforce, SmartSheets, and Fee-for-Service Opportunity records.
• Monitor wage progressions and ensure documentation aligns with apprenticeship standards and program policies.
• Track and verify Related Technical Instruction (RTI) participation, progress, and completion.

Maintain and update program forms, templates, and documentation to ensure current and compliant materials are in use

The Ideal Candidate  

• Must have a valid driver’s license.
• Strong grasp of key workforce development concepts, present-day challenges, and emerging solutions (e.g. career pathways, skills gaps, pre-apprenticeship, Registered Apprenticeship, skills-based hiring).
• Strong computer skills, including word processing, spreadsheets, and databases.
• Training and/or experience with time management and project management skills.
• Experience with digital platforms, virtual events, social media and CRM (Customer Relationship Management) system, a plus.
• Background with federal awards with external funding management is a plus. 
• Opportunity to become a Registered Apprentice upon successful completion of 90-day probationary period.

Working Environment

• Monday – Friday, 8:30am – 5:00pm. Must be flexible in availability to support occasional activities outside of regular business hours.
• Hybrid remote schedule after satisfactory 90-day review.
• Completion of a satisfactory background check will be required. 
• Must have reliable transportation for frequent community outreach and engagements within New York State.
• Salary plus full benefit package including health, dental, life and disability plans, employer contribution to 401k and more.

https://www.macny.org/

About MACNY, The Manufacturers Association

The Manufacturers Association of Central New York (MACNY) is a not-for-profit 501(c)(6) association representing over 300 businesses and organizations across Central and Upstate New York. About three-quarters of MACNY’s members are industrial companies with the remaining members consisting of accounting firms, insurance agencies, law firms, financial institutions, and other service providers that support manufacturers.

MACNY members supply the region, nation, and world with a variety of products and services. Distributed across 26 counties in Central and Upstate New York, MACNY’s member companies employ over 50,000 workers.

For members and the community, MACNY’s staff provides a wide range of services, including training and leadership development, networking events, workforce development, human resources services, advocacy, energy and purchasing solutions, and organizational growth services and consulting. This portfolio is designed to provide members with the tools, information, people, and resources they need to compete in the global market.

MACNY employment practices and procedures and conditions of employment are administered without discrimination on the basis of race, color, creed, religion, sex, sexual orientation, age, marital status, national origin, ancestry, genetic characteristics, medical conditions, status as a victim of domestic violence, veteran status, special disabled veteran or disability, or non-job-related felony conviction record (or any other legally protected status) including, but not limited to, recruiting, hiring, promotion, training, compensation, benefits, retention and termination in accordance with applicable federal laws.