Armoured One Glass, LLC located in Syracuse, NY is recruiting for a Junior Account Manager. The Account Manager for Armoured One Glass, LLC is responsible for managing customer accounts, processing product requests into estimates, and ensuring timely and accurate order fulfillment. This role serves a developmental position towards a sales career path, with progressive responsibility in customer engagement, business development, and revenue growth.

This position is a full time, onsite role. Remote work is not offered.

Armoured One’s goal is to deter, prevent, defend, and protect against an Active Shooter or deadly aggressive behavior incident with solutions that save lives.

Armoured One prides ourselves on using evidence-based strategies and proven techniques to offer the best solutions to protect against an active shooter attack.

• Build and maintain strong, professional relationships with customers to foster repeat business and long-term partnerships.
• Process orders, create price orders, and manage invoicing with accuracy and timeliness.
• Support the Director of Sales in developing proposals, quotes, and presentations for prospective clients.
• Assist with pipeline management by tracking leads, opportunities, and follow-ups in Salesforce.
• Communicate effectively with operations, finance, and production teams to ensure product flow, efficiency, and quality.
• Attend departmental meetings for planning, training, and client management.
• Participate in customer outreach initiatives (calls, emails, event support) under guidance of the Sales Director.
• Gain knowledge of industry products, specifications, and standards to prepare for progression into a sales role.
• Maintain a clean and safe working environment.

Education and Experience:

• High School Diploma required; Associate’s or Bachelor’s degree in Business, Sales, or related field preferred.
• Prior experience in customer service, account management, or inside sales is a plus.

Skills and Abilities:

• Strong problem solver with excellent analytical skills, able to draw insights from data and recommend solutions
• Excellent communication and interpersonal skills; comfortable networking and relationship-building.
• Strong project management skills with a track record of timely task completion.
• Team player with the ability to collaborate across departments.
• Comfortable in a fast-paced, evolving environment.
• Ambitious, growth-oriented mindset with interest in pursuing a sales career.
• Proficient with Microsoft and Google applications, project management tools, and business reporting platforms.

Employment subject to pre-employment background screening

https://armouredone.com/

Tom Czyz, a now retired Homicide Detective and SWAT team operator founded Armoured One in response to the Sandy Hook massacre. He brought together a team of experts in active shooter attacks from SWAT Team operators, elite military personnel, federal agents, and educators with the intention of protecting schools and preventing the loss of lives during mass shooting attacks.  Armoured One then collaborated with teachers and school administrators to create a real solution for school attacks. Through this collaboration came the business and manufacturing of security film and glass as well as offering services in security assessments and training.

Armoured One is committed to the mission of saving lives. Our goal is to deter, prevent, defend, and protect against Active Shooter or deadly aggressive behavior incidents with solutions that save lives through assessments, protection, and training.