Sr Manager Training at LOTTE Biologics

Job Locations US-NY-East Syracuse
Position Type
Regular Full-Time


Lotte Biologics Company Logo


We are LOTTE Biologics! A new company, built on 80 years of tradition!


We embody our core values of being Inspired by Science, Embracing Diversity, Fostering Talent, and Connecting Lives. Our mission is to be the most trusted partner in the industry, with high standards of quality and continuous innovation, to reliably deliver benefits for patients worldwide.


We deliver therapies that make a Healthier World!


To help us meet our mission LOTTE Biologics is in need of a Senior Manager, Training to manage the development, implementation and sustainability of site technical training solutions.  This position will ensure employees and contract staff meet compliance requirements relating to knowledge, skill and practices necessary for her/his job performance and that they remain prepared to perform assigned tasks.  This includes supporting all site functions including, but not limited to Manufacturing, Quality & Compliance, and Facilities & Engineering.  This position reports into Operational Excellence.


Key responsibilities will include:

  • Develop and execute site-training strategy – including working with site stakeholders to determine learning needs and priorities and provides appropriate training to meet those learning needs.
  • Develop and oversee departmental strategy and goals in alignment with site strategies.
  • Ensure the compliance of the site training program by owning the site trainer qualification program, reporting monthly training metrics, providing coaching and feedback to site business partners, providing subject matter expertise on Electronic Learning Management Systems (ELMS), and supporting site audits and investigations.
  • Evaluate training needs and participate in the development and delivery of training materials, for all Manufacturing, Quality, and site Support personnel as needed.
  • Provide guidance and information to managers throughout the site on recommended training programs, curricula and training material development, and learning assignments.
  • Drive standardization of training processes, documentation and delivery to ensure effectiveness and compliance of the site training program.
  • Support policy and procedural changes and manual design to improve the quality of the department, to include scheduled review of all existing documentation, guidelines and materials.  Evaluate and report on effectiveness of the changes.
  • Maintain and improve onboarding experience via new employee orientation.
  • Manage projects and training initiatives which directly support site operations, to effectively implement strategic business objectives in driving quality, compliance and safety.
  • Ensure the development of training sessions and materials for site employees, ensuring all aspects of job responsibilities and expectations are met to improve efficiency, effectiveness and compliance.
  • Manage and develop direct reports by facilitating on-going performance management activities.  Lead team members, foster professional development and growth, and promote teamwork and cross-functional collaboration.
  • Develop training resources within functional departments to identify and solve learning needs as they arise. 
  • Work as a training and competency expert with various teams and business partners, developing training content and other presentations.
  • Participate, review and interpret system release management documentation into materials for training all staff.
  • Collaborate, coordinate, and communicate across disciplines and departments.
  • Demonstrate the Company’s values.

Remote Position





Education/Experience/ Licenses/Certifications:

  • Knowledge of science generally attained through studies resulting in a B.S in science, engineering, biochemistry or related discipline, or its equivalent is highly desired.
  • Minimum 7 years of experience which includes designing and implementing programs and initiatives from needs assessment through delivery.
  • Minimum of 3 years management experience preferred.
  • Minimum of 3 years experience of ELMS and eLearning tools preferred.

Specific Knowledge, Skills, Abilities, etc:

  • Bio-tech/pharmaceutical/current Good Manufacturing Practices (cGMP) industry or experience in a highly regulated environment strongly preferred.
  • Extensive knowledge of Standard Operating Procedures (SOPs) and GMPs and the know-how to work and manage within a regulated environment.
  • Strong change management skills and demonstrated ability to simplify and improve business processes.
  • Excellent leadership skills with the ability to motivate and manage a team with matrix reporting relationships.
  • Adaptable to a fast paced, complex and ever-changing business environment.
  • Effective verbal and written communications skills.
  • Experience with quality management tools such as Lean or Six Sigma preferred.
  • Excellent verbal communication, documentation and technical writing skills.
  • Demonstrated creative problem-solving skills under resource constraints and time pressure

Supervisory Responsibilities:

  • Demonstrated leadership in coaching, managing and mentoring new staff members.
  • Incumbent needs to possess excellent people skills to influence, motivate, teach and encourage direct staff as well as peers to understand and accept his/her recommendations.
  • Takes responsibility, drives results and achieves expected outcomes.
  • Outstanding ability to develop effective cross-functional relationships, influence, solve problems and resolve conflicts in a proactive and constructive manner.
  • Motivate, empower, create an open and inclusive atmosphere, and provide actionable and constructive feedback.
  • Proven leadership skills and track record of success in managing direct reports and teams.


We believe that women, people of color, veterans and LGBTQ communities must participate in the work we do, so we strongly encourage applications from people with these identities or who are members of underrepresented communities.  If this is the work that you want to do in a culture of inclusion and excellence with the goal of making our world to be a healthier place, then please apply today! 


Company Website

Company Profile

LOTTE BIOLOGICS was established in 2022, and is headquartered in Seoul, South Korea. LOTTE BIOLOGICS entered the biologics CDMO business after acquiring Bristol Myers Squibb’s Syracuse biologics drug substance manufacturing site, as of January 1, 2023!


The newly established organization aims to become a Global Top 10 CDMO company in the biopharmaceutical industry.  With initial operations in 1948 in Japan, LOTTE has grown to become the fifth-largest conglomerate corporation in South Korea. LOTTE has various business units, including petro/fine chemicals, food, retail, hotels, electronics, construction, and IT. LOTTE has 30+ global locations across the US, Europe, and Asia.


An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.


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